Get the Answers You Need with NDIS FAQs
What NDIS services do you offer?
As an NDIS provider in South Australia, we provide various services for many participants. Our support services are personalised for your needs and provided by qualified support workers. Our NDIS services include the following:
- Supported Independent Living
- In-Home Support
- Short Term Accommodation
- Assistance in Coordinating or Managing Life Stages, Transitions and Supports
- Assistance with Travel/Transport Arrangements
Who can get NDIS support?
To get NDIS support, you must be under 65 years old, have a permanent disability that affects your daily life, and live in Australia. You must also be an Australian citizen, a permanent resident, or a Protected Special Category Visa holder.
How do I apply for the NDIS?
You can apply by contacting the National Disability Insurance Agency (NDIA) online or by phone. They will guide you through filling out an application and providing any needed documents.
How do I start using your services?
Once you have an NDIS plan, contact us to talk about your needs. We’ll work with you to create a plan that fits your NDIS funding and start providing the support you need.
Can I choose my NDIS service provider?
Yes, you can choose any NDIS service provider you prefer. We’re here to provide high-quality support and would love to work with you!
How do you ensure good quality service?
We make sure our staff are well-trained and follow NDIS standards. We also listen to your feedback to keep improving our services.
What if I have a complaint or feedback?
We value your feedback. If you have any complaints or suggestions, please contact us by Phone : 1300 217 381, Email : info@nascare.com.au, or through our website. We’re here to help and make things right.
What is the process for starting services with you?
Starting services with us is easy. After you contact us, we’ll set up a meeting to discuss your needs and goals. We’ll create a plan that works for you, and once you’re happy with it, we’ll start providing your services.
What makes your NDIS services different from others?
We focus on personalised care. Our team takes the time to understand your needs and goals, and we tailor our services to support you in the best way possible. We are committed to providing reliable, high-quality support.
How are your staff trained to support NDIS participants?
Our staff are trained in disability care and NDIS guidelines. They receive regular training to ensure they provide safe and effective support. We hire team members who are passionate about helping others and committed to making a difference.